Agency on Aging

Universal Assessor Care Manager

The Agency on Aging of South Central Connecticut (AOASCC) is an independent non-profit organization serving older adults, individuals with disabilities and caregivers in greater New Haven and the lower Valley. We are professional, agile and our mission is to champion and serve older adults and individuals with disabilities so that they remain independent and engaged within their communities.

As a Care Manager in the Community First Choice Program, you will make a difference in the lives of older adults and individuals with disabilities by providing support, guidance, and coordination of the services they need to remain safely in their own homes in the community, avoiding unnecessary hospitalization or institutional placement.

Our Care Managers provide professional care coordination and goal-directed services to chronically ill, older adults, and persons with disabilities. We seek highly detailed, team-oriented professionals who can approach each case with a fresh perspective. The successful candidate for this position has a desire to help others, a passion for working in healthcare, and an ability to work autonomously.

Applicants must have excellent clinical, interpersonal, and organizational skills, and experience with community resources and documentation requirements for state-funded programs.

Bachelor’s degree in human services or a related field is required.

To learn more about our mission and vision, please visit our website at

Our work environment includes:

  • Monday-Friday Work Schedule
  • Modern office setting
  • Flexible Hybrid Schedule (after 6-8 months of Training)
  • On-the-job training


  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

$47,500.00 per year


Upon referral from DSS or another contracted entity, complete all activities needed to assist a consumer in completing the CFC Universal Assessment or PCA Waiver Assessments. Educate the Consumer on which services and supports may be available based on the findings of the Universal Assessment. The Assessor will work with self-directed consumers and, to that end, will educate consumers on this model of community living.

  • Working with the Consumer and, as appropriate, their representative, complete the Universal Assessment.
  • Coordinate home visits to consumers honoring all timelines for work completion and submission.
  • With the Consumer's consent, participate in activities aimed at the successful completion of a Universal Assessment, including but not limited to conferring with medical staff, reviewing medical or psycho-social records/reports, conferring with other community providers, and the Consumer's support system.
  • Develop client plan of services as indicated/requested.
  • Educate clients about community support available and the self-directed model of community living.
  • Submit required documentation to the DSS or the contracted entity, honoring all mandated timelines.
  • Maintain a system for tracking assignments.
  • Maintain complete documentation of consumer-related activities according to documentation guidelines.
  • Participate in various program committees as assigned.

Apply to Human Resources


We are an Equal Opportunity Employer.