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SHIP/CHOICES Training

 

Calling All Providers and Volunteers! 

Are you the go-to person for your community? Become a certified SHIP/CHOICES counselor and be the expert your seniors need! For Providers, enhance your services and be the "no wrong door" for your consumers. For Volunteers, become a certified SHIP/CHOICES counselor in your community and be the expert on all things Medicare!

Join us and make a difference in their lives!

 

Benefits of Becoming a SHIP/CHOICES Counselor?

  • Empowerment Through Knowledge: Gain in-depth knowledge of Medicare and Medicaid, to guide clients with confidence.
  •  Be the Trusted Expert: Offer seamless support and become a go-to resource.
  • Promote Healthy Living: Help seniors make choices that enhance their well-being.
  •  For Providers Simplify the Process: Cut through the red tape and save clients time and frustration.
  •  For Providers Elevate Your Role: Position yourself as the trusted point of contact in your community, enhancing your services and solidifying your reputation as a valuable asset.
  • For Volunteers Be the Trusted Expert: Offer seamless support and become a go-to resource in your community.
  • For Volunteers Boost Your Career: Enhance your skills and credentials for professional growth.
  • Give Back to your Community!

Just to mention a few…

 

As a certified counselor, you'll guide your clients through their healthcare options, helping them make informed decisions for healthier living. Avoid the hassle of referrals and become the trusted source for all their needs.

Training Schedule 2025

Training Session 2: Spring/Summer

Orientation (VIRTUAL): Tuesday, April 1st 9-11 AM

Self-paced Modules (VIRTUAL): April 1st-April 25th

Live Training (IN PERSON): May 6th, May 7th, May 8th

Live trainings are 9 AM-3 PM, Exam to follow

Orientation & Live Training at
Agency on Aging of South Central CT
117 Washington Avenue, North Haven

 

Training Session 3: Summer/Fall

Orientation (VIRTUAL): Tuesday, August 5th 9-11 AM

Self-paced Modules (VIRTUAL): August 5th-August 29th

Live Training (VIRTUAL): September 9th, 10th & 11th

Live trainings are 9 AM-3 PM, Exam to follow

ALL Training Components will be Virtual

 

WHAT YOU NEED TO KNOW:

  • CHOICES trainings are free for volunteers and $125 for in-kind (paid professionals).
  • We are offering a mix of virtual and in person options, as noted above.
  • Training participants much complete an orientation session, self-paced training modules, three training days, sign an MOU and take an online certification exam.
  • Training topics include: The parts of Medicare, Medigap, eligibility, coverage, costs, appeals, coordination of benefits, transitions, & cost assistance programs.
  • Expectations of counselors include: Willingness to learn, assist beneficiaries through Medicare Planfinder tool and other tools & resources, assist in the application of cost assistance programs, report counseling sessions and attend two update trainings per year.
  • Please note individuals who may have a conflict of interest such as insurance agents are unable to participate.

Contact Leslie Pruitt at Lpruitt@aoascc.org with the SHIP program to get started!