Agency on Aging

Annual Report 2023

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Dear Friends of AOASCC,

It has been an amazing year of growth and opportunities. We are excited that we completed our strategic plan and are thankful to our board members, staff, and community partners who participated in its development.

We continue to expand our programs and develop new ones to reach even more older adults, individuals with disabilities, and caregivers. We met an important milestone in the Navigator Program, assisting a greater number of individuals than originally planned.

A new staff position was created to focus on strengthening our partnerships with other aging
network providers to address the needs of the underserved and vulnerable older adults in our
communities. Volunteer engagement is a critical need, both for the one who serves and the
one who receives the services, so we are focusing on growing the meaningful opportunities
we offer. Calls from caregivers are ever increasing, and we want our wide range of services
and support to keep up.

All of this relies on our staff and volunteers, who are resilient, caring, and dedicated.
They managed to keep services strong through the public health emergency, and now as
we move forward, the agency is focusing on ways to strengthen and grow our workforce
as we face a continuing and changing landscape of long-term services and support.

Collaboration with other agencies in the aging network has also been at the forefront of our
efforts this past year. This has coincided with our work as part of AgingCT. AgingCT combines
the power of five nonprofit Area Agencies on Aging for Connecticut through advocacy,
resource sharing, and services innovation. This year, we will hold an inaugural AgingCT
Summit to inform and educate professionals in the field of aging and disability.

Building partnerships and community is one of our core values. I am grateful for each of
our community partners, our Board, Advisory Council, staff, and volunteers. Together, we are
impacting thousands of lives each year.

I look forward to what comes next.

Melissa Lang, DrPH, MPH, MPA, MA
President & CEO