Agency on Aging

Assistance with Insurance & Benefits Programs

There are many programs and services available to older adults and individuals with disabilities and sorting through the information can feel overwhelming. AASCC can help connect you to the right services.

Medicare information


See our
information library for current Medicare Supplemental Rates.CHOICES is an information and counseling program that provides accurate, impartial information about health insurance options. Counselors are trained and certified by the State Health Insurance Program to answer questions about Medicare and assist Medicare recipients with enrollment in Medicare B, C, and D and provide guidance resolving claims disputes.

Help applying for benefits

Information counselors can help walk you through the possible state, federal and community benefit programs available and assist you with completion of applications.

Options counseling

Options counseling is very helpful to individuals with disabilities and their caregivers to ensure a plan is in place that will enable the consumer to remain in the community and avoid institutional care. Community Choices counselors complete a comprehensive assessment, either in the home or at the agency. Based on the assessment the counselor works with the family and client to develop a long term plan of care designed to meet the future needs of the consumer.

Information about programs available to older adults

Trained Benefits QuickLINK volunteers help older adults find out about programs that can pay for Medicare premiums, prescription drugs, groceries, energy, property taxes, telephone assistance and more. Volunteers are located in senior centers, libraries, fairs and other community locations and events. Participants answer a few questions and are provided with information about programs that they may be eligible for.

Appointment available at these locations, scheduled in ½ hour intervals
  • Hagaman Library, 227 Main St. East Haven
    1st Tuesday of the month from 10:30 -12:30 pm, to make an appointment Call Cynthia at (203) 468-3891.
  • New Haven Public Library, 133 Elm St. New Haven
    2nd Wednesday of the month from 12-2 pm, to make an appointment Call Kate at (203) 946-7001.
  • Wallingford Senior Center, 238 Washington Street, Wallingford 
    3rd Tuesday of the month from 12-2 pm, to make an appointment Call (203) 265-7753.
  • AOASCC, 1 Long Wharf Drive
     Every Wednesday between 9 am and noon, to make an appointment Call  Cherie or Gloria at (203) 752-3059.