Agency on Aging

Assistance with Insurance & Benefits Programs

There are many programs and services available to older adults and individuals with disabilities and sorting through the information can feel overwhelming. We can help connect you to the right services.

Health insurance information

CHOICES is an information and counseling program that provides accurate, impartial information about health insurance options. CHOICES team members are trained and certified by the State Health Insurance Program (SHIP) to answer questions about Medicare and assist Medicare recipients with enrollment in Medicare B, C, and D and provide guidance resolving claims disputes.  You can reach CHOICES by calling  800-994-9422.

Looking to Save on Medicare Costs? Download the brochure.

Current Medicare Supplemental Rates  ("MediGap" Plans)

Find out more about SHIP and how a SHIP certified counselors can help you.  

Help applying for benefits

Information counselors can help walk you through the possible state, federal and community benefit programs available and assist you with completion of applications.  Call 203-785-8533 and ask for the Aging and Disability Resource Center.

Options counseling

Options counseling is very helpful to individuals with disabilities and their caregivers to ensure a plan is in place that will enable the consumer to remain in the community and avoid institutional care. Community Choices counselors complete a comprehensive assessment, either in the home or at the agency. Based on the assessment the counselor works with the family and client to develop a long term plan of care designed to meet the future needs of the consumer. Call 203-785-8533 and ask for the Aging and Disability Resource Center.