Agency on Aging

Elder Abuse & Fraud

If you or a loved one are being abused, neglected or exploited, please immediately call the Connecticut Department Social Services' Protective Services for the Elderly (PSE) program toll-free in-state referral line at 1-888-385-4225 or out-of-state Infoline at 1-800-203-1234. For after-hours elder abuse emergencies, please call Infoline at 211 or out-of-state Infoline at 1-800-203-1234. You can also go to the Protective Services for the Elderly (PSE) website by clicking here »

The Facts

The National Council on Aging reports that approximately 1 in 10 Americans 60 and older have experienced some form of elder abuse. Some estimates range as high as 5 million elders who are abused each year. One study estimated that only 1 in 14 cases of abuse are reported to authorities.  

Further, elders who have been abused have a 300% higher risk of death when compared to those who have not been mistreated. While likely underreported, elder abuse and fraud costs older Americans $36.5 billion per year. Yet, financial exploitation is self-reported at rates higher than emotional, physical, and sexual abuse or neglect. 2018

Our Committment

AASCC is committed to helping educate older adults, individuals with disabilities, caregivers, social services and healthcare professionals, and law enforcement about abuse, neglect, and exploitation. It is important to know how to try avoid abuse and exploitation through empowerment, and we're here to help.

TEARS - Timely Elder Abuse Resource Services™

AASCC sponsors an annual workshop with an emphasis on recognizing signs of physical, mental and financial abuse and strategies for prevention.

Community Training

In addition, AASCC has begun training the New Haven Police Department on elder abuse and neglect, and provides Older Americans Act funding to the Center for Domestic Violence Services at BHcare for elder abuse education services. We also have experts on staff available to speak to you and your staff or community about elder abuse and exploitation and programs to help self-empower older adults and individuals with disabilities like Senior Medicare Patrol (SMP).

Senior Medicare Patrol (SMP)

Through Senior Medicare Patrol (SMP), AASCC staff and volunteers provide education, assistance, and advocacy to identify, report, and prevent Medicare and Medicaid fraud, waste, and abuse and other health care related concerns, such as identity theft and internet drug scams. Contact us about becoming an SMP volunteer or for more information about hosting a presentation.  More information about SMP in Connecticut is found on the State of Connecticut website click here.

Contact us to find out more, to volunteer or if you think you've been scammed.  .

Identify Theft - Know Your Rights

Did you know that contacting the Federal Trade Commission should be one of your first steps?  Find out more at

As an Area Agency on Aging, AASCC is required to make a report if we have reason to believe that one of our clients has been or is currently a victim of abuse, abandonment, neglect, and/or financial exploitation. We are committed to our role of helping to ensure that you or your loved one is safe from harm and abuse.