Care Management Department
*If you are interested in enrolling as a provider for one of these programs:
- CT Homecare Program for Elders (CHCPE)
- PCA Waiver Program
- Community First Choice (CFC)
please email GT Independence directly at providercredentialing@gtsd.org. Once enrolled and approved with receipt of approval letter(s) please then complete the AOASCC directory enrollment form and email to providers@aoascc.org to expedite the process of adding you to our list of providers.
To our valued providers: To request support on a billing issue, please use this form. This will ensure we get the needed information, so that our staff can resolve issues in the most-timely way possible. Before submitting your request, please confirm that the client resides in one of the towns listed below.
Central Team: Hamden, North Haven, Wallingford, New Haven
Eastern Team: Branford, Chester, Clinton, Deep River, East Haddam, Essex, Guilford, Haddam, Ivoryton, Killingworth, Madison, North Branford, Northford, Old Lyme, Old Saybrook, Westbrook, New Haven
Northern Team: Cromwell, Durham, East Hampton, Higganum, Meriden, Middlefield, Middletown, Moodus, Portland, Rockfall, New Haven
Western Team: Ansonia, Bethany, Derby, Milford, Orange, Seymour, Shelton, West Haven, Woodbridge, New Haven
Billing Request Form - please be sure to complete all information. Reminder: protecting confidential client data with email encryption is the responsibility of the sender. It is required for you to please save this form to your computer and submit it encrypted.
Here are instructions that will help you in reviewing billing rejections.
Update of Information - Use this form to request updates to your information in our database such as Billing Contact Information, Address Change, Email, Services.
Submit forms to providers@aoascc.org or fax to (866) 644-1929.
Contact List
Direct Provider Line - 203-752-3040, option 5
Contact information for Connecticut Home Care Staff
Contact information for MFP, PCA Waiver and Community First Choice (CFC) Staff
Contact information for CHC Care Managers and Team Coordinators by area:
| Melanie Gale Director of CT Home Care Program for Elders |
mgale@aoascc.org | 203-752-2952 |
General questions regarding CHCPE, including referral process and program qualifications
| Dee Sepulveda Director of Transitional Programs |
dsepulveda@aoascc.org | 203-752-2142 |
General questions regarding MFP, PCA Waiver and Community First Choice (CFC), including referral process and program qualifications
| Shantelle Graham Provider Relations Specialist |
providers@aoascc.org |
Questions regarding, service authorization rejections and incorrect service authorizations