Agency on Aging

New Medicare Cards - What you need to know


Please be aware of new Medicare card scams. The Connecticut Senior Medicare Patrol has received reports of fraudulent calls from scammers calling people on Medicare saying they need to update their address to receive their cards. The scammers go on to ask for their social security number and in some reports, the beneficiary was told they won a prize. Please spread the word that calls are not being made to beneficiaries about the new cards. If anyone gets calls like this they should hang up and contact the Senior Medicare Patrol at or by calling their local Area Agency on Aging at 1-800-994-9422 and ask to speak with someone in the Senior Medicare Patrol.

You don’t have to do anything to get your new card; Medicare will automatically mail it to you.
Mailing all the cards will take time, so you might get your card at a different time than your
spouse, friend, or neighbor. Once you get your new Medicare card, destroy your old Medicare
card and start using the new one right away.

Remember - No one from Medicare will call or contact you uninvited to ask you for your
information. Con artists are already trying to scam people with Medicare by telling them they
need to share personal information to get a new Medicare card. Don’t share your old or new
Medicare number or other personal information with anyone who calls you, emails you, or talks
to you in person, unless you’ve given them permission in advance.

To learn more, visit, or call 1-800-MEDICARE (1-800-633-4227), and
they’ll be happy to assist you. TTY users can call 1-877-486-2048.