The Power of Listening
Volunteers have a lot to say about the programs and activities they participate in.
The Power of Listening. Over the past month, 2 volunteers assisted the RSVP program in calling all of the volunteers (114 total) currently participating in the volunteer program. They were asked about their current activity, their knowledge of other activities, and how they feel about what they do when volunteering. As a result of the many hours on the phone, the 2 volunteers were able to connect with 87% of the volunteers serving in the volunteer program, and that is a percentage to brag about. The majority of volunteers enjoy what they are currently doing and look forward to continuing for as long as possible.
Clients come to the agency seeking support in areas where they face challenges, with the ultimate goal of remaining in their homes. One of our volunteers contacted 42 clients, and the results were outstanding. A collective 81% of the responses indicated that the once-stranger who befriended them has now become a trusted friend.
The most common request has been for assistance in getting to the grocery store. People want to leave their homes and choose their own groceries. Keep in mind that most congregate living facilities and senior centers offer grocery store rides, but due to space and mobility limitations, they only allow individuals to purchase what they can carry. This might mean two bags of lightweight groceries, but not cases of water, large or more economical-sized laundry detergent, or pet supplies.
Now Id like you to think about what that might feel like to be limited in what you could purchase by what you could carry in one trip. I know that we load at least 4 bags into my car each week, and many times it contains detergent, soda, and water…. UGH
I would like you to consider how important a connection with another person is and how often we take it for granted or even see it as a burden. People are willing to dedicate a few hours a week, a month, or even less to make that connection. Befriending someone doesn’t have to be difficult or time-consuming, but the reward of having someone call you their friend can be truly fulfilling.
For more information about the Agency’s volunteer program, please contact Cherie Strucaly at 203-752-2975